Honda Malaysia launched a new 3S Centre in Kulai Johor Bharu lately. This is the 56th 3S Centre of HOnda in Malaysia. Read more info from the sun below.
NEW HONDA DEALER 3S CENTRE IN JOHOR
HONDA Malaysia has unveiled its 56th dealer with 3S Centre, Wang Loo Motor Sdn Bhd (Wang Loo Motor) in Kulai, Johor Baru.
Officiated by outgoing CEO and managing director of Honda Malaysia, Atsushi Fujimoto, the momentous occasion is part of the company’s commitment to uphold its Customer Satisfaction No. 1 policy, as well as to meet the increasing market demand.
According to Fujimoto, in 2008 Johor contributed 12% to the total sales volume of 32,486 units.
“Despite this challenging times, our newly launched All-New City has received close to 7,000 bookings nationwide and counting,” he said. “We are pleased by the positive response from the market despite the economic slow down. We appreciate the confidence shown by our customers and it will certainly be the key motivation for us to do better in the future.
“As the demand in Johor is increasing rapidly, it is our responsibility to meet the increasing demand of customers in the region in terms of sales and after-sales service.”
Honda’s long term brand reliability remains the choice of the people, more so in testing times like these. Hence, Wang Loo is set to seize the market potential and join Honda to expand the existing customer base of approximately 16,000 in Johor.
Hon Wan Fatt, managing director of Wang Loo Motor expressed his gratitude during the launch. “It is our pleasure to be part of Honda Malaysia’s family and to be tagged as one of its authorised dealer with 3S Centre. We will certainly do our best in joining hands with Honda Malaysia in its mission to delivering the best sales and after-sales services to all Honda owners in Johor.”
The 3S concept is a constituent of Honda Malaysia’s policy of prioritising customer satisfaction while creating an enjoyable customer experience. Honda believes that upon the purchase of a car, a life-long relationship with the customer is forged and therefore it is important for Honda to build an on-going relationship through high quality after-sales services.
Since its establishment, Honda Malaysia has been equipping and training its dealers to acquire the 3S status so as to provide a total package of service and convenience to customers nationwide.
To date, there are a total of 56 Honda dealers, of which 53 of them operate Honda 3S Centres nationwide. Honda Malaysia hopes to increase the dealership number to 60 by 2010. The opening of the 3S Centre in Johor Baru will be followed by new dealerships in Penang and Sarawak.