More promises given, more offer and promotion for their customers. With the latest one, the 5 years of free petrol for selectes Volkswagen model. Can they really make it real to give the best out of their promises?
A simple way to make the customer happy is just to entertain their problem with smile and at their best effort. By giving so much offers while not paying attention to after sales service is totally bad for a car company.
Too many complains from VW car owners until they had to make a rally in front of the VW Malaysia office recently. Hopefully this time they really care about their customer and VW car owners especially.
5 YEARS CAR WARRANTY, MOBILITY GUARANTEE AND FREE PETROL! TOO MUCH OF OFFER – CAN VOLKSWAGEN MALAYSIA MAKES THEIR CUSTOMER HAPPY THIS TIME?