BMW Group Malaysia yesterday introduced a technical service campaign on Brake Vacuum Pump servicing for a selection of its authorised eight and twelve cylinder engine cars which were built between 2001 and 2009, as an added precaution to ensuring that Malaysian customers are unaffected by defective or faulty components.Read the full news from motortrader below.
BMW MALAYSIA OFFERS INSPECTION OF BRAKE SYSTEM.
Though the recall of some 380,000 units of BMW cars primarily concerns the US and UK markets, BMW Group Malaysia is taking the initiative of having a technical service campaign to inspect the brake vacuum pump in the 8 and 12-cylinder models which were built between 2001 and 2009 and officially imported and distributed by the company.
Commenting on this campaign , Geoffrey Briscoe, MD of BMW Group Malaysia, said: “Our BMW cars here in Malaysia are largely not affected by the Brake Vacuum Pump issue as the majority – 98% – of our cars sold here run on 4 and 6-cylinder engines. The issue is also only limited to certain 8 and 12-cylinder engines which were built between 2001 and 2009. We have identified these cars here and we will be running a campaign to further ensure our customer’s peace of mind.”
Mr. Briscoe also recommended that customers who had purchased 8 and 12- cylinder BMW models from unauthorised or ‘grey’ importers have their vehicles checked immediately at an authorised BMW service centre to ensure that their vehicles were not affected by the problem as no official records or history of grey imports are available.
“BMW takes the safety and reliability of its vehicles very seriously and we are committed to ensuring that any issues that might arise are identified and rectified as quickly and efficiently as possible. Issues such as this also highlight why ‘grey’ imports should never be considered as viable alternatives as there is no way to ensure the absolute safety of the driver and passengers or the authenticity or bona fides of a Grey imported vehicle,” he said.
The campaign is being carried out not at the direction of BMW AG but is an initiative of its Malaysian subsidiary to give assurance to its customers. Sashi Ambi, BMW Group Malaysia’s Corporate Communications Manager, said that to date, service records available show that there have been no reports of such a problem in those cars identified.
“Our campaign is not because we have found cars which we distributed that are affected,” he told Motor Trader this evening. “We’re doing it because we have some customers who are still concerned. Our authorised dealers will carry out a free inspection which will take about 1 – 2 hours to provide the assurance that the brake system has no potential problems.”