Sime Darby Auto connexion offering extended service plan for Ford Focus, Escape and Mondeo Maintenance. It will include regular check and service for the cars. Read full news from bernama below
KUALA LUMPUR, April 16 (Bernama) — Ford Motor Company and its distributor Sime Darby Auto ConneXion, a subsidiary of Sime Darby Motors Division, are moving forward to provide customers with an enhanced ownership experience.
Beginning this month, Ford and Sime Darby are offering the Extended Service Plan (ESP) premium maintenance coverage on the Ford Focus, Mondeo and Escape models.
In a statement on Friday, Ford said it was the first automaker in Malaysia to offer an ESP, which was designed to add convenience and improve customer satisfaction.
The premium maintenance included regular check-ups, routine inspections, preventive care, engine oil and filter changes, engine belts and hoses, wiper blades, shock absorber replacements and multi-point inspections, it said.
“Ford ESP delivers maximum protection to our customers by offering the most extensive service plan coverage in the market,” said David Westerman, Asia Pacific regional manager at Ford export and growth operations.
“At Ford, we’re constantly working to improve customer satisfaction, and this ESP commitment adds security and convenience while providing considerable cost savings for our customers throughout their ownership experience,” he said.